FAQs - Shopureka
1. What is Shopureka? Shopureka is an online destination that offers a curated selection of unique and exciting products for those who love discovering something special. We bring you a range of items that are carefully handpicked to spark your curiosity and delight your shopping experience.
2. How do I place an order? Placing an order on Shopureka is simple! Just browse our collection, select the items you love, and add them to your cart. Once you're ready, proceed to the checkout, where you'll provide your shipping and payment details. After confirming your order, you'll receive an order confirmation email.
3. Do you offer international shipping? Yes, we offer international shipping to various countries. During the checkout process, you'll be able to select your preferred shipping option and see the associated costs.
4. What payment methods do you accept? We accept a range of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. Rest assured that your payment information is kept secure through our encrypted payment gateway.
5. How can I track my order? Once your order is shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order and estimated delivery date.
6. What is your return and exchange policy? We want you to be completely satisfied with your purchase. If you're not happy with your order, you can initiate a return or exchange within 3 days of receiving your items. Please refer to our Returns/Refunds page for detailed information on the process.
7. Can I cancel my order? If you need to cancel your order, please contact our customer support team as soon as possible. Depending on the status of your order, we'll do our best to accommodate your request.
8. How do I contact customer support? If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us via email at mahesh@shopureka.com or by phone at +91 90110 94101
9. Are the products on Shopureka unique? Yes, we pride ourselves on offering a collection of unique and carefully selected products that are not commonly found in traditional stores. We believe in bringing you items that stand out and add a touch of delight to your shopping experience.
10. Do you offer gift wrapping services? Yes, we offer gift wrapping services for select products. During the checkout process, you'll have the option to add gift wrapping to your order for a special touch.
If you have any more questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your shopping journey with Shopureka is enjoyable and hassle-free!